FAQs
What shipping methods are available, and how's the cost?
We can offer standard and expedite shipping currently. For the cost, you can enjoy FREE STANDARD SHIPPING .
How can I track my order?
A shipping confirmation email with tracking number will be sent to you as soon as the order is shipped out. If you didn't get the confirmation email, please check your junk/spam folder. If it still doesn't show up, please email us at Ooosure@163.com
How long will it take to get my order?
The processing time of in-stock items typically takes 2-3 business days to process after the order is placed. Shipping time can also vary from region to region, but delivery will occur within approximately 10-20 business days. For detailed information, please visit our shipping policy page.
How do I change my address once an order has been placed?
Please contact our customer service at Ooosure@163.com immediately to change your address before the shipment. Once the order is shipped, the address cannot be changed.